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Junk N Haul San Diego logoJunk N Haul San Diego

Privacy Policy

Effective date: June 16, 2025

Junk N Haul San Diego (“we,” “us,” or “our”) operates the website junknhaulsandiego.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our Site or contacting us, you agree to this policy.

1. Information We Collect

Information you give us directly

When you fill out our quote request form, call or text us, or email us, we may collect:

  • Your name
  • Phone number
  • Email address (if provided)
  • Property address or general location
  • Description of the job or service you need
  • Photos you upload

Information collected automatically

When you visit our Site we may automatically collect certain technical data, including:

  • IP address and approximate geographic location
  • Browser type and device type
  • Pages visited and time spent on each page
  • Referring website or search query
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Respond to your quote request or inquiry
  • Schedule and perform services
  • Send you service updates, estimates, and follow-up communications
  • Send you SMS text messages if you have provided express written consent (see Section 5 below)
  • Improve our website and marketing efforts
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Cookies and Analytics

We may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our Site. These tools may collect anonymized data about your browsing behavior. You can disable cookies in your browser settings, though some site features may not work as intended.

4. How We Share Your Information

We may share your information with trusted service providers who assist us in operating our business (for example, a customer relationship management platform or scheduling tool). These providers are contractually required to keep your information confidential and use it only to provide services to us.

We may also disclose your information if required by law, court order, or to protect the rights and safety of our business, employees, or customers.

5. SMS / Text Message Communications

If you provide your phone number and give us express written consent, Junk N Haul San Diego may send you text messages (SMS) related to your quote request, appointment reminders, or other communications about your service. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any text message we send you. Reply HELP for assistance. Opting out will not affect your ability to receive quotes or services from us.

We do not share your phone number with third parties for their own marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. When information is no longer needed, we delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@junknhaulsandiego.com or call 619-396-1559.

8. Children’s Privacy

Our Site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

9. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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